Privacy Policy
At Riki Buckingham Music, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase music, or subscribe to our newsletter.
1. Who We Are
Our website address is: https://rikibuckingham.earth.
Riki Buckingham is a visionary singer, songwriter, and musician whose music blends funk, soul, blues, jazz, and spiritual influences. With a passion for nature and personal transformation, Riki creates soulful, emotive music that inspires personal growth and collective action for a more sustainable future. Through his unique sound, he connects listeners to deeper spiritual messages while celebrating the power of music to heal and unite.
2. Information We Collect
When you visit our website, purchase music, or sign up for our newsletter, we may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, billing address, and payment information (if purchasing a product).
- Non-personal Identification Information: Browser type, IP address, time spent on the site, and browsing activity.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
3. Shop/Store Information
When you visit our shop, we collect the following information:
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed: We’ll use this to, for example, show you products you’ve recently viewed.
- Location, IP address, and browser type: We’ll use this for purposes like estimating taxes and shipping.
- Shipping address: We’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you make a purchase, we’ll ask you to provide the following information:
- Personal Information: Name, billing address, shipping address, email address, phone number.
- Payment Information: Credit card/payment details (these are securely processed by a third-party payment gateway).
- Account Information: Optional username and password if you choose to create an account.
We’ll use this information for the following purposes:
- Send you information about your account and order: Order confirmation, shipping updates, etc.
- Respond to your requests: For refunds, complaints, or other inquiries.
- Process payments and prevent fraud: Ensuring safe and secure transactions.
- Set up your account for our store: If you create an account, we store your name, address, email, and phone number for future purchases.
- Comply with any legal obligations we have: Including calculating taxes, accounting, and legal requirements.
- Improve our store offerings: Tailoring content and improving the user experience.
- Send you marketing messages: If you choose to receive them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- Order information: What was purchased, when it was purchased, and where it should be sent.
- Customer information: Your name, email address, billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds, and support you. They are required to handle your personal information with care and are limited to using it solely for these purposes.
Payments
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.
Please see the PayPal Privacy Policy for more details.
How long we retain your data
We generally store information about you for as long as we need it for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for tax and accounting purposes for a specified number of years. This includes your name, email address, and billing and shipping addresses.
We will also store comments or reviews if you choose to leave them.
4. How We Use Your Information
We use your personal information for the following purposes:
- To process transactions: Your information is used to complete your purchase, including processing payments and fulfilling your order (e.g., music downloads).
- To communicate with you: If you sign up for our newsletter, we may send you emails related to updates, promotions, or news about our music and events. You can opt out of these emails at any time.
- To improve user experience: We may analyze non-personal information to enhance the content and layout of our website.
- To protect against fraud: We may use your information to prevent fraud and secure your transactions.
5. How We Protect Your Information
We use a variety of security measures to ensure the safety of your personal information. Your personal data, including payment information, is encrypted through secure socket layer (SSL) technology during transmission.
While we take reasonable steps to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
6. Sharing Your Information
We do not sell, trade, or rent your personal information to others. However, we may share your information with third-party service providers who assist with processing payments, delivering orders, or managing our email communications. These third parties are required to use your information solely for these purposes and are obligated to protect your privacy.
7. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze trends, administer the site, track users’ movements around the site, and gather demographic information.
You can choose to disable cookies through your browser settings, though this may affect some functionality on our site.
8. Your Rights and Choices
- Opt-out: You may opt-out of receiving promotional emails at any time by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.
- Access, Correction, and Deletion: You may request access to your personal information, ask for corrections, or request that your data be deleted by contacting us directly.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You may contact us directly to request the deletion of your data.
9. How Long We Retain Your Data
- Comments: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
- Accounts: For users who register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please read the privacy policies of any third-party sites before submitting any personal information.
11. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us, and we will take steps to remove it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email:
Address: